Writing Effective E-Mails

(Personal Development Short Course)

Duration: 10 minutes

E-mails are a way to send information to someone who needs to receive, digest, and respond to it. However, we all know how messages can be misread, or be interpreted differently to how they were meant to be.

Therefore whether e-mail messages are effective or not, is down to how the information is offered.

Keeping your content clear, concise and respectful is crucial in order to share a message effectively. Whether you consider your emails to be effective or not, this course serves as both a great starting point to improve skills and a fantastic refresher for those who might have developed these skills further.

Writing Effective e-Mails Course Content

1. In the opening section of this course, we run through the components you can expect to be included in the average email and also cover email etiquette.
2. In the final section of this course, we cover the simple four-step process to writing an effective email.

Test & Certificate

There will be one or two questions in between sections which are designed to reinforce learning and ensure maximum engagement but do not count towards the final test. This test usually has around 20 multiple choice questions and when passed, a printable certificate can be downloaded.

Call 01206 363710 or complete the Contact Form to request further details