Delivering Bad News
£25.00 Inc VAT: £30.00
| Quantity | Per Item Price |
|---|---|
| 1-4 | £25.00 |
| 5-50 | £18.00 |
| 51-100 | £16.50 |
| 101-250 | £14.50 |
| 251-500 | £13.50 |
| 500+ | £11.50 |
Delivering Bad News
Duration: 20 Minutes
Unfortunately, we may have to deliver bad news at some time in our life which may cause anger, upset, worry or disappointment to someone. How we do it can impact hugely on the recipient as we can make a bad situation even worse. This course will give you the basics to think about before you actually have to give the bad news.
Delivering Bad News Course Content
1. We break down the impact of delivering bad news, why it’s important to do it well and how to ‘frame’ a conversation.
2. This section will give you five things to think about which can help you deliver bad news.
Test & Certificate
There will be one or two questions in between sections which are designed to reinforce learning and ensure maximum engagement but do not count towards the final test. This test usually has around 20 multiple choice questions and when passed, a printable certificate can be downloaded.
Call 01206 363710 or complete the Contact Form to request further details
