Ensuring effective communication is a fundamental component of providing high-quality care services. As a care worker, you will need to be aware of a range of different ways communication can take place and so our Communication in Care course teaches carers how to effectively communicate with patients and colleagues in a care setting. It looks at speaking with confidence and conviction, listening to difficult people, identifying your preferred listening style and much more. It is also designed to fulfil Standard 6 of the Care certificate.
Communication in Care: Course Contents
1. Communication in Care
Good communication skills help you to understand what the people in your care need and that will help in organising and planning together what they require. It will also help you to communicate this to your colleagues. In this section we’ll look at what communication is and the different forms that it takes.
2. Communication in Practice
Communication in Care
Duration: 30 Minutes
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