Privacy policy
This has changed as from 1st November 2007
Note 1: This policy only applies to Helmsman’s websites and not to the websites of other companies, individuals or organisations to which we provide links.
Note 2: Please read this privacy policy carefully. It sets out the terms under which this website (i.e. the website operated by Helmsman Services Ltd (trading as Helmsman and Helmsman Safety Services) (‘Helmsman’) together with the content and any search facilities, directory services, downloads, links and other internet services provided by Helmsman from time to time is made available to you. By accessing the website you agree to be bound by these conditions.
Consent
You signify your consent to us collecting and using this information by your use of this website. Should for any reason we elect to change our Policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it.
What and How Do We Collect Information about you and How Is It Used?
At Helmsman we collect and process a substantive amount of ‘personal data’ (as defined in the Data Protection Act 1998) as part of our administrative procedures, as a company and whilst we provide our services. This data may be about clients, their staff, our staff, trainers, consultants and suppliers. The security of everybody’s data is equally as important to us and all feasible security measures are in place. We process data in both electronic and manual (paper) formats but all processing is conducted in accordance with the Data Protection Act 1998.
Part of our compliance is our ‘Notification’ with the Information Commissioner’s Office (ICO), the Regulator for this legislation. The ‘Notification’ is the registration of the purposes for which we collect and process personal data. The entry on the Public register of Data Controllers is available on the ICO website – www.ico.gov.uk
Data is shared with third parties if necessary as part of our contracted services and/or if we are required to do so by law. We cannot accept any responsibility for processing conducted by third parties outside our remit. We may sometimes require ‘sensitive personal data’ e.g. on a physical/mental health condition or illness, to provide the best service we can. In providing this information, your consent to this specific processing will be taken as given unless you advise us otherwise.
None of the above affects your rights of access to personal data that we may hold on you. All requests for such information must be made in writing (e-mail is acceptable) to the company. Please note that we will charge a £10 administration fee for such a request. This fee is payable in advance and is non-refundable.
Cookies
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting Helmsman our computer server will recognise the cookie, giving us information about your last visit. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close the browser, the cookie simply terminates. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website.
What and How Do We Collect Information about you and How Is It Used?
We will collect information about your tastes and preferences when you tell us what these are and by analysis of customer traffic.
We use information collected about you to help us develop the design and layout of our website to ensure that our sites are as useful and enjoyable as possible.
Sometimes we might use the information to let you know about functionality changes to our website, new services or offers that you might find interesting. If you do not wish to receive this information, please send an e-mail to info@helmsmanservices.co.uk.
Customer Feedback and Complaints
We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to info@helmsmanservices.co.uk
