Why it’s important to get it right

The short- and long-term cost to your business when the full potential of your people remains untapped, is enormous

The problem is, that apart from lacking the specialised knowledge – and time – to explore, evaluate and develop that potential, often senior management are all too close to an organisation and even its people, to deal with these issues in an objective manner

Unfortunately, getting it wrong may do more harm than good, resulting in:

• Staff whose innate abilities go unnoticed
• Staff who are forced to take on tasks they are not equipped to handle
• Staff who feel overlooked or undervalued, and consequently develop a ‘them versus us’ attitude
• Staff who see no long-term future with your organisation, so just coast along
• Large recruitment costs due to staff leaving